No data available

  • touchdowndlx

    (@touchdowndlx)


    1 month, 1 week ago

    No data is being collected.

    The database tables (ahm_events, ahm_pages) are empty.

    WordPress 6.9.4 with PHP version 8.2

    For testing purposes, all caching, CDN, and Wordfence were disabled.

    The page was accessed from multiple browsers (not logged in) and various IP addresses.

    A JavaScript call is present (id=”aurora-heatmap-js-extra”, id=”aurora-heatmap-js”):

Viewing 1 replies (of 1 total)
  • Plugin Author r3098

    (@r3098)

    1 week, 4 days ago

    Hi @touchdowndlx.

    As a prerequisite, actions performed while logged in (including administrators) are not recorded.

    In addition, click data is selectively recorded based on a precision-optimized internal logic,
    and not all interactions are stored.

    Furthermore, to reduce server load, click events are not sent immediately.
    They are batched and sent after either 10 or more clicks have occurred,
    or 10 seconds have passed.

    Therefore, in test environments or with only a small number of interactions,
    it may appear as if no data is being collected.

    ■ How to verify

    Access the target page in incognito mode (not logged in),
    and perform at least 10 clicks within the same page.

    Then, open the browser’s developer tools (Network tab) and confirm that
    a request to admin-ajax.php is triggered,
    and that the response status is 200.
    If so, the system is functioning correctly.

Viewing 1 replies (of 1 total)

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